System & Engineering Inquiry

Whether you are acquiring a Firefly system or exploring a custom engineering or mastering service, our team will review your request and respond with the appropriate technical and commercial information.

  • Please select the product or service of interest and briefly describe your application.
  • Our engineering team typically responds within 1–2 business days.

Product & Service Inquiry

Select the product or service of interest and describe your application.

How It Works

The same four-step flow applies to both product acquisitions and engineering service engagements.

01

Inquiry & Scoping

Submit your inquiry or service request. Our team will follow up to define configuration, scope, and site requirements.

02

Proposal & Agreement

We provide a formal proposal with pricing, lead time, and commercial terms tailored to your project.

03

Execution

Systems are assembled, tested, and shipped with full logistics documentation. Engineering projects are delivered to agreed milestones.

04

Installation & Support

Firefly engineers attend installation and conduct operator training on site. Service clients receive deliverable review and sign-off.

Get in Touch Directly

Prefer to reach us before submitting a form? Our engineering and sales team is happy to answer questions over email or video call.

Sales & Systems
sales@ciphotonics.co
Engineering Services
engineering@ciphotonics.co
Response Time
1–2 business days